Concession Reimbursement out of VZ footprint

Questions and answers about medical benefits, severance pay outs. etc.

Concession Reimbursement out of VZ footprint

Postby (mis)Management on Thu Mar 21, 2019 1:06 pm

A former colleague, VZ retiree, and personal friend moved to North Carolina many years ago.
Since she isn't in Verizon's territory, she has submitted records for her phone usage to a third
party hired by Verizon. She is entitled to retiree concession service.

I offered to help by posting her email to me here hoping to find someone who has experience
with the process. Has something changed about this? Is there a contact who works in Verizon
that she can reach to get help (email and/or phone number)?


The address on the return envelop that I am sent is as follows:

HEALTHSMART
PO BOX 2911
CHARLESTON, WV 25330-2911

This has always worked in the past. This address is not only on the envelope, but also on the Reimbursement Request Form.
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Re: Concession Reimbursement out of VZ footprint

Postby jer on Wed Mar 27, 2019 11:00 am

Just curious, would this also work with FIOS that Verizon sold to Frontier? I along with many others were getting a retiree discount on FIOS, but after the discount was removed I spoke with Frontier and they advised they were going through their records and removing all former retiree discounts being provided to Verizon retirees. It would be nice if we could recoup some of the money spent on FIOS.
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Re: Concession Reimbursement out of VZ footprint

Postby (mis)Management on Mon Apr 01, 2019 6:03 pm

My friend in North Carolina informed me that the address for her retiree concession telephone reimbursements has changed to:

HEALTHSMART
PO Box 99009, Lubbock
Texas 79490-1612
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